Q1. What are the bit rates supported?
The bit rates supported for cricketgateway.com are given below
For India and Pakistan - 360p, 480p
For Rest of World - 360p, 480p, 720p, 1080p
The bit rates supported for cricketgateway.pk are given below
For Pakistan - 360p, 480p
However, there is an Auto mode on the stream and it selects the best bit rate according to the Internet bandwidth availability for High Clarity seamless viewing
Q2. What is the internet bandwidth required for each bit rate?
For 480p viewing you would require a minimum of 1 mbps uninterrupted download bandwidth.
Q3. How do I actually watch stream, cos this just says "Error loading stream: cross domain loading denied"? Please Write to : firstname.lastname@example.org
Q4. Stream is very poor...Keeps on buffering, Why?
This is mainly due to internet availability for the system or device you view it in. Please check you speed by doing a speed test and check if it answers the parameters asked in Q 2.
Q5. What countries dont have Live Stream?
Yemen, Iraq, Saudi Arabia, Iran, Syria, Hashemite Kingdom of Jordan, Lebanon, Kuwait, Oman, Qatar, Bahrain, United Arab Emirates, Israel, Egypt, Sudan, Libya, Mauritania, Tunisia, Morocco, Algeria, Palestine
Q6. Why is my video and audio quality poor? Voice and video are not matching. This might be because of bandwidth issue. Please refer to Q2.
Voice and video are not matching due to Machine Looping. For this you may have to clean the cache and try reloading the page.
If not please write to us on Cricketgateway
Q7. Getting only audio but no video, why?
Please clear the cache and reload the page If the problem still persists, please write to us on Cricketgateway
Q8. Error loading player: No Playable Source Found?
Chances are that you're using Internet Explorer or Firefox and your Flash plug-in has not been enabled or installed on the browser Chrome has Flash built in and with Safari as long as you have Flash installed it will function, but if it is not working, you may need to update it to the latest version of Flash. Go to http://get2.adobe.com/flashplayer/ to update to the most recent version of Flash.